Hosted PBX Fair Use Policy

While most reasonable uses of our services are permitted by Monmouth Telecom, there are certain uses that cause extreme network capacity issues and interference with the network. Any use of our services or any other action that causes a disruption in the network integrity of Monmouth Telecom services or its vendors, whether directly or indirectly, is strictly prohibited and could result in termination of the services.

You agree that you will NOT use the services in ways that violate laws, infringe the rights of others, or interfere with the users, services, or equipment of the services. You agree and represent that you are purchasing the services and/or the equipment for your own internal use only, and shall not resell, transfer or make a charge for the services or the equipment without the advance express written permission of Monmouth Telecom.

Some of Monmouth Telecom's plans and other services are offered on an "unlimited" basis. Monmouth Telecom reserves the right to review usage of unlimited minute usage plans to ensure that you are not abusing such plans. You agree to use unlimited minute plans for normal voice or fax calls and will not employ methods or devices to take advantage of unlimited plans by using the voice or fax services excessively or for means not intended by Monmouth Telecom. Monmouth Telecom may terminate service immediately if it determines, in its sole discretion, you are abusing the unlimited minute plan. Examples of such prohibited uses include, but are not limited to, any autodialing, continuous or extensive call forwarding, continuous connectivity, constant dialing, iterative dialing, fax broadcast, fax blasting, telemarketing or any other activity that would be inconsistent with small business usage.

For purposes of this policy and your plan, "unlimited usage" means the combined number of inbound and outbound voice minutes as determined by us in our sole discretion. We reserve the right to at any time to enforce this policy in accordance with its terms. You agree that your level of usage of Monmouth Telecom's unlimited service plans will be comparable to that of the average small business customer utilizing such plans. Monmouth Telecom deems usage that substantially exceeds the average volume of its other unlimited usage plan customers as abusive. You agree that Monmouth Telecom has the right to suspend or terminate your account or convert your account to a metered calling plan that charges significantly higher usage rates and has no unlimited usage components if your usage is considered abusive in the sole discretion of Monmouth Telecom.

All unlimited plans:

• May only be used for normal business use.
• Are provided only for dialog between two individuals at one time per line.
• Exclude international calling, which is available for an additional fee.
• Exclude inbound toll free calls, which are available for an additional fee.
• Are issued on a "one (1) user per line basis", meaning that only one registered user may be assigned to use the services for any one line.

Unlimited plans also may not be used for any of the following prohibited uses (which are in addition to the other prohibited uses applicable to all services):

• Trunking or forwarding Your Monnmouth Telecom telephone number to (an)other phone number(s) capable of handling multiple simultaneous calls, or to a private branch exchange (PBX) or a key system.
• Spamming or blasting (e.g., sending one hundred (100) or more bulk and/or junk voicemail or faxes simultaneously).
• Bulk call-in lines (e.g., customer support or sales call centers, "hotlines", 900 numbers, sports-line numbers, etc.).
• Auto-dialing or "predictive" dialing (i.e., non-manual dialing or using a software program or other means to continuously dial or place out-bound calls).
• Conference calling, call forwarding, monitoring services, data transmissions, transmission of broadcasts, transmission of recorded material, or other connections which do not consist of uninterrupted live dialog between two individuals.

In addition, unusually high usage of the services may indicate unauthorized use of the services, in which case Monmouth Telecom may suspend or terminate your account. Monmouth Telecom reserves the right to add to, modify or amend this Fair Use Policy at any time for any reason at its sole discretion.