Hosted PBX / Virtual PBX for Healthcare

Highly Reliable Communications for the Healthcare Industry

Monmouth Telecom has built a reputation as a High Reliability Communications Provider. This suits us for mission critical applications such as Medical Facilities and Emergency Responders. When we developed our Hosted PBX Platform we gathered input from various members of the Healthcare Community and they were among our first customers. Today we have a mature and feature-rich offering for businesses operating within the Healthcare Industry.

Healthcare Specific Features of our Hosted PBX Service

• HIPPA Compliant Call Recording

  Record all of your calls and rest assured that should you need them you can securely access them from any web browser. Use our search tools to identify the call you want to examine, listen to it, and email it to your professionals handling the investigated matter. Learn More about Call Recording.

• Redundant Connections for Voice and Internet

  Today, loss of internet connectivity can significantly impact patient care. Many healthcare providers are relying on hosted software to run their business. Examples include remote storage of images, hosted electronic medical records and others. Monmouth Telecom can provide and manage redundant connections to eliminate or minimize downtime and delays in file transfers. Learn More about Redundant Communications Connections.

• Securely connecting Multiple Locations with MPLS

  Monmouth Telecom can manage your communications network to ensure reliability and security when transferring sensitive patient information between your office locations. This is often a requirement of healthcare applications that you use across all of your locations. Learn More about Virtual Private Networks using MPLS Routing.

• Patient Room Phones

  Full-Duplex, Crystal-Clear Speakerphones. Robust yet inexpensive voip phones for mounting on the walls in your patient rooms. Learn More about our recommendations for VoIP Phones.

• Call Queues and Call Queue Statistics

  Monmouth Telecom can assist you in ensuring that your patients are served quickly and are satisfied with your telephone operators. We do this by providing you with reports on minimum, average, and maximum wait times, as well as a number of other important metrics of your telephone answering service. Learn More about Call Queue Statistics and review Screenshots.

References

We understand that as a Healthcare Provider you have critical and specific needs from your communications infrastructure. We would be happy to connect you with our references so that you can ask Healthcare-specific questions to a knowledgeable member of your field. Some of our customers in the Healthcare Industry have been with us for over 10 years. Here is a sampling of categories of customers we have in the Healthcare Industry.

• Single Location Private Practices
• Multi-Location Practices
• Multi-Specialty Groups of Physicians
• Ambulance Companies and 911 Responders
• Insurance Companies
• Review our online reference by High-Tech Health

Learn More

Monmouth Telecom's Hosted PBX service has many advantages over a traditional business phone system. Browse our site to learn more about the advantages and features of our Hosted Business Phone System Offering.

 Contact us when you are ready for a free consultation.