With a Cloud-Based Phone System, all of your extensions, even mobile users with their cell phones, will be part of the same phone system. Monmouth Telecom's Hosted PBX service can provide completely seamless service all of your employees, regardless of their location. This includes:
Users in all of these locations can access all of the features of the phone system as if they were sitting at a desk in the corporate headquarters. These features include but are not limited to:
There are no features of Monmouth Telecom's Hosted PBX which are not available from your home office or satellite location. Learn more about features of our Hosted PBX Platform.
When you add a new location, it is automatically integrated into the same phone system that is already serving all of your locations. This means that all of the preferences and settings you have already established can be shared, without having to re-configure anything. There is no limit to the number of locations you can add to the system.
Adding more extensions is as easy as a phone call or an email. There is no limit to the number of extensions you can add to the system.
Simply unplug a phone at the one location and plug it in at the other location. The phone will remember its extension and work perfectly in the new location.
Business Efficiencies
With one Phone System for all of your locations you can consolidate and optimize your resources. Often businesses use Hosted PBX to gain efficiencies such as:
Department Heads and Branch Managers can control how the phone system handles calls for their department or branch without impacting the corporate office or other departments. This gives mangers more power to optimize business processes within their organization. Learn More about workgroups.
Administer all of your locations through one easy to use Web Interface. Share feature codes, a corporate directory, greeting recordings, and all of your configuration options across all of your locations automatically. Assign one staff member to administer all of your locations. This staff member will have access to expert support staff at Monmouth Telecom to assist in configuring the phone system at no additional cost.
Upload your promotional recording once and then use it across all of your locations. Whenever someone is put on hold they can be listening to your promotional or informational announcements.
Do any of your locations have under-utilized phone support staff? With the ability to monitor extension activity and transfer calls from any location, you can have all of your calls answered for all of your locations by one group of highly utilized staff at your headquarters.
If for any reason one of your locations experiences a disaster, all of your calls for that location can be answered and handled at any one of your other locations. This can even be pre-configured so that downtime is completely eliminated.
Monmouth Telecom's Hosted PBX Service has many advantages over a traditional business phone system. Browse our site to learn more about the advantages and features of our Hosted Business Phone System Offering.
Contact us when you are ready for a free consultation.
Founded as an Internet Service Provider in NJ in 1995, Monmouth Telecom has grown to offer a complete set of innovative and economical Business VoIP Phone Services and Business Internet Services. We were NJ's first Internet Service Provider turned Telephone Company in 2000 and in 2006 we began providing businesses with increased functionality using VoIP. Learn more about Who We Are and how Hosted PBX / Virtual PBX is changing the face of business telephone service.
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