Reverse 911

Reverse 911 is a feature designed to give customers the ability to send a prerecorded message to a wide ranging audience. In keeping with our standard approach, Monmouth Telecom’s Reverse 911 feature is very easy to use and offers a robust platform to custom tailor and monitor objective based calling campaigns.  With Reverse 911, customers upload and maintain their own unlimited list of contacts who they intend to call; the current accepted formats are Excel and CSV.

Monmouth Telecom’s Reverse 911 has specific Automated Calling Groups which allow you to assign contacts to a group based on your own targeting criteria. When you initiate your campaign, you can choose the group you wish to send your message to, the time you would like it to run, and if the campaign will deliver your message in a voicemail in the event no one picks up.  

While your campaign is running you can check on it to get a real time status update to see where it stands. Once completed the feature provides a statistical analysis of your campaign and indicates visually and numerically the amounts of calls which were picked up, not picked up, and went to voicemail.